{"xsrfToken":"61e6a9ba6319c50f1d84367b320ce24bb42d9d33_lout","branding":{"id":"4","key":"hr","name":"GRG Payroll","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8771f7ec-a01b-4c19-985d-e8a0c84a7665/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNzVkYjEyNi02MmJhLTRmYTUtOWRjOS0wOWE0N2IzOTkyNTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3NzFmN2VjLWEwMWItNGMxOS05ODVkLWU4YTBjODRhNzY2NSI6WyJyZWFkIl19LCJleHAiOjE3Mzc1NjU5NzUsIm5iZiI6MTczNzU2NTM3NX0.RrgDkJ0vTwlpfjyM-30s2Vci2KWcE6_Wvn7es-uqg1g&client=275db126-62ba-4fa5-9dc9-09a47b399251&mode=fit","logoId":"8771f7ec-a01b-4c19-985d-e8a0c84a7665","isLogoAvailable":true,"helpCenterTitle":"Welcome to the RSW Help Desk","sharedPortalName":"RSW Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the RSW Help Desk","sharedPortalName":"RSW Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d71000a7-0707-424a-bdd0-c19216f72737/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNzVkYjEyNi02MmJhLTRmYTUtOWRjOS0wOWE0N2IzOTkyNTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3MTAwMGE3LTA3MDctNDI0YS1iZGQwLWMxOTIxNmY3MjczNyI6WyJyZWFkIl19LCJleHAiOjE3Mzc1NjU5NzUsIm5iZiI6MTczNzU2NTM3NX0.E5nL64gF_QGKQCExu3FuDxEkSvAj2YeQBtPxEVO-3MI&client=275db126-62ba-4fa5-9dc9-09a47b399251&height=300&mode=fit","bannerMediaApiFileId":"d71000a7-0707-424a-bdd0-c19216f72737","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"hr","projectId":10027,"serviceDeskId":4,"name":"GRG Payroll","description":"","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"37","name":"Change request","descriptionHtml":"","callToAction":"Change request","introHtml":"<p>Send a request to make changes to your information.</p>","icon":10466,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[10],"key":""},{"id":"36","name":"Employee offboarding","descriptionHtml":"","callToAction":"Employee offboarding","introHtml":"<p>Submit an offboarding request for an employee leaving the company.</p>","icon":10514,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[10],"key":""},{"id":"42","name":"Employment Verification","descriptionHtml":"","callToAction":"Employment Verification","introHtml":"<p>Request a verification of employment.</p>","icon":10523,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[10],"key":""},{"id":"94","name":"Paycheck Errors, Incorrect Hours etc.","descriptionHtml":"<h5><a name=\"PleaseputYOUREMAILaddressinthe%26quot%3Bemailconfirmationto%26quot%3Bfieldbelow.\" target=\"_blank\"></a>Please put YOUR EMAIL address in the \"email confirmation to\" field below.</h5>","callToAction":"Paycheck Errors, Incorrect Hours etc.","introHtml":"<p>Use this request for issues with paycheck, hours etc.</p>","icon":10518,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[10],"key":""},{"id":"45","name":"Payroll Deduction Submission","descriptionHtml":"","callToAction":"Payroll Deduction Submission","introHtml":"","icon":10532,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[10],"key":""},{"id":"44","name":"Piece Rate Submission","descriptionHtml":"","callToAction":"Piece Rate Submission","introHtml":"","icon":10536,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[10],"key":""},{"id":"38","name":"Questions for Payroll","descriptionHtml":"","callToAction":"Questions for Payroll","introHtml":"<p>Send us a question or make a general request.</p>","icon":10549,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[10],"key":""},{"id":"43","name":"Raise or Transfer Request","descriptionHtml":"","callToAction":"Raise or Transfer Request","introHtml":"","icon":10536,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[10],"key":""},{"id":"48","name":"Safety Deposit Refund","descriptionHtml":"","callToAction":"Safety Deposit Refund","introHtml":"","icon":10484,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[10],"key":""},{"id":"40","name":"Vacation / Sick Time Request","descriptionHtml":"","callToAction":"Vacation / Sick Time Request","introHtml":"<p>Request Time Off</p>","icon":10514,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[10],"key":""},{"id":"39","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"35","name":"Employee onboarding","descriptionHtml":"","callToAction":"Employee onboarding","introHtml":"<p>Submit an onboarding request for a new hire.</p>","icon":10517,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"41","name":"Missing Hours / Time Correction","descriptionHtml":"","callToAction":"Missing Hours / Time Correction","introHtml":"<p>Correct time cards, missed punches etc.</p>","icon":10488,"iconUrl":"https://roofingsw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10488","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"General"}],"orderMapping":{"10":[94,37,45,38,40,48,36,43,42,44]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"03d70208-467f-3dff-8ae5-a52d5aa53e57","appLinkName":"System Confluence","appLinkUrl":"https://roofingsw.atlassian.net/wiki","spaceKey":"HR","spaceName":"HR","spaceUrl":"https://roofingsw.atlassian.net/wiki/spaces/HR","isServer":false},"labels":[],"projectKey":"PR","serviceDeskId":4,"kbLinkDomainURLs":["https://roofingsw.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNzVkYjEyNi02MmJhLTRmYTUtOWRjOS0wOWE0N2IzOTkyNTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc1NjY1NzUsIm5iZiI6MTczNzU2NTM3NX0.NxB2TE4yfuvUXPXIUCEFqW-C49rZ9eKwPPRli91CoBY","targetCollection":"upload-project-10027","endpointUrl":"https://api.media.atlassian.com","clientId":"275db126-62ba-4fa5-9dc9-09a47b399251","tokenDurationInMins":20}},"sharedPortal":{"name":"RSW Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://roofingsw.atlassian.net/wiki","kbLinkDomainURLs":["https://roofingsw.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=roofingsw","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"61e6a9ba6319c50f1d84367b320ce24bb42d9d33_lout","baseUrl":"https://roofingsw.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://roofingsw.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"275db126-62ba-4fa5-9dc9-09a47b399251","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"69f52f5d26154b99a7d2ebb4a9ac05f6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}